How to Have a Difficult Conversation with a Client

How to Have a Difficult Conversation with a Client on The How Can This Be Easy Podcast with Krista Smith

No matter who you are, you’ve definitely had a point in your business where you’ve had to address something you felt was better left avoided. Am I right?

Addressing the issues that we have is part of being a business owner, AND it can be challenging to navigate intense situations with the grace that’s needed to reach a mutually beneficial understanding.

Avoidance is very common strategy when it comes to difficult conversions.

Having difficult conversations promptly, however, helps us to cultivate our integrity.

The fact of the matter is that our lives and businesses are peppered with difficult conversations. Avoiding the tough stuff will only get you so far.

By learning how to brave hard conversations now, you’ll be better equipped for the next time you’re facing uncomfortable issues and triggered emotions.

In this episode I’m talking about how to have a difficult conversation with a client. You’ll learn:

  • how to prepare
  • how to avoid the unnecessary anxiety that comes with a hard topic, AND
  • how to easily find the best solution for all parties to move forward.

Also, if you haven’t done so already, subscribe to the podcast. I’m adding a bunch of bonus episodes to the feed and, if you’re not subscribed, there’s a good chance you’ll miss out.

Subscribe & Review

Are you subscribed to the podcast? If you’re not, I want to encourage you to subscribe today so you don’t miss any future episodes! I have so many amazing guests and topics lined up, I would hate for you to miss a single one!  Click here to subscribe on Apple Podcasts. 

Could I ask you for a favor? If you are enjoying the show, I would LOVE it if you would leave me a review on Apple Podcasts. I read each and every one. Never done a review before? It’s CRAZY easy. Click here to review, then select “Ratings and Reviews” and “Write a Review”.  It really is easy to do and I appreciate every single review!

About Krista Smith

I teach women over 40 how to get confident with the tech that will allow their businesses to thrive online. Ready to get started?

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